Terms & Conditions
Harris Interactive is proud to offer HIpoints, a points system designed to reward Harris Poll Online members who participate in polls, questionnaires, surveys, online focus groups and other market research activities and programs offered, provided, hosted, or administered by Harris Interactive, including Research Lifestreaming® and WebLife ConnectSM (collectively, "Research Activities") in the following countries: the United States and United States territories, Canada, the United Kingdom, Italy, France, Spain and Germany. In order to bring you this exciting program, Harris Interactive has contracted with its agent, Touchstone Group, LLC, to host and support this special HIpoints website as part of our Harris Poll Online Rewards program.
Accessing Accounts and Earning HIpoints
Participation is simple. For all eligible members of the HIpoints program, once you have successfully double opted-in to the Harris Poll Online panel (by following the confirmation link to activate your panel membership after you have registered), your HIpoints account will be automatically created. To access your account for the first time, just go to the HIpoints website and request your preset password, which will then be emailed to you. You can then login using your username (which is the email address you receive email invitations for research Activities) and your password. You will be notified either in the invitation for an eligible Research Activity or in the eligible Research Activity itself of the number of HIpoints offered for completing that eligible Research Activity.
Participation in the HIpoints program is subject to these terms and conditions, and any other rules, conditions, policies, or procedures that Harris Interactive may adopt from time to time. Please, therefore, take the time to review these terms and conditions so you can learn all about how you can earn HIpoints, how you can redeem HIpoints, and other important program information.
Reservation of Rights
The HIpoints program and its benefits are provided to you at the discretion of Harris Interactive and Harris Interactive has the right to terminate the program, or to change these terms and conditions, the awards, or conditions of participation, in whole or in part, at any time, with or without notice to you. Such changes include increasing the amount of HIpoints required to redeem any award, or change or removal of any of the awards currently available, at any time, with or without notice to you. If Harris Interactive does provide notice of changes, it may do so by email, regular mail or by general posting on the HIpoints website. Other examples of the types of changes to the HIpoints program that Harris Interactive may make are described in these terms and conditions. Although every effort has been made to ensure that the information in this document is accurate, Harris Interactive is not responsible for typographical errors or omissions.
Who Is Eligible
The HIpoints program is open to Harris Poll Online members aged 13 and older who are legal residents of the following countries: the United States and United States territories, Canada, the United Kingdom, Italy, France, Spain and Germany. Employees of Harris Interactive and Touchstone Group, LLC as well as members of their households or immediate families who are members of Harris Poll Online are eligible to participate.
HIpoints will be deposited in your account in as little as a few seconds to as much as 4-8 weeks after completing the eligible Research Activity. Reasonable effort is made to correctly allocate earned HIpoints to your account. However, you are responsible for ensuring that your HIpoints are properly credited. HIpoints will be maintained in member accounts until they are redeemed or forfeited, whichever occurs first. If you have any questions regarding the status of your HIpoints, please feel free to contact the Survey Help Desk at www.harrispollonline.com/members.asp.
Harris Interactive may change or remove any of the HIpoints earning activities currently recognized, at any time, with or without notice to its members. The HIpoints that members earn are not considered to be property and, as such, one cannot sell, transfer, or assign their HIpoints to any other person, under any circumstances, without Harris Interactive's written permission.
HIpoints can be redeemed once you have accrued the required number of HIpoints for a redemption award provided that your account is in good standing. Merchandise and other items available for redemption awards can be viewed and selected through the HIpoints catalog. The value of a selected reward cannot exceed that of the number of HIpoints currently accrued in your HIpoints account. Making a selection of a reward of a lesser value is permitted, and any unused HIpoints will remain in your HIpoints account for future use. HIpoints will be immediately subtracted from your account upon item selection. You cannot combine HIpoints from different accounts for awards redemption purposes. All items are subject to availability and some merchandise has limited availability. Merchandise can only be shipped to the country of residence you indicated during your registration with the panel. Neither redeemed prizes nor unredeemed HIpoints are transferable for cash. HIpoints have no cash value.
You can view your current HIpoints account balance online. Individual transactions that took place prior to April 1, 2011 will not be displayed; please rest assured your points balance from those transactions will be reflected in your current points balance. This section of the site is restricted to members only, and you must enter your user name and password to view account information and other HIpoints details.
HIpoints may be spent only on rewards offered through Harris Interactive and its agent, Touchstone Group, LLC at the time of redemption. Harris Interactive reserves the right to refuse a refund of HIpoints to a member if merchandise is returned.
Harris Poll Online Member Obligations
By participating in the HIpoints program, you agree to comply with all applicable rules, laws, and regulations. Harris Poll Online members who participate in eligible Research Activities acknowledge that they may only participate in HIpoints if and to the extent such participation is permitted by law. If you violate any law, rule, or regulation, including these terms and conditions, or if your participation in the HIpoints program could violate any applicable state or federal law, rule, or regulation, Harris Interactive may refuse to activate your account, grant HIpoints, or may otherwise restrict, modify, or terminate your participation in the HIpoints program. You agree to comply with these terms and conditions and any other terms of Harris Interactive or Touchstone Group, LLC and with the terms of any affiliated and/or related promotions, offers and programs at all times. Additionally, you agree to the following terms:
Account Password Security. You agree to maintain the confidentiality of the username and password issued to you. You agree to immediately notify our Harris Interactive of any unauthorized use of your account or any other breach of security known to you.
No Vested Rights. The accrual of HIpoints does not entitle any Harris Poll Online member to vested rights with respect to any awards or other benefits under the HIpoints program. Harris Interactive is not liable to you should it exercise its right to terminate the HIpoints program.
Non-Transferability. HIpoints are specific to the Harris Poll Online member to whom they were awarded, unless otherwise stated. You agree not to forward any invitations to participate in eligible Research Activities to any third parties without Harris Interactive's prior written consent. Each HIpoints account is limited to one individual user, and each user is limited to one email address.
No Abuse of HIpoints Program. You agree not to abuse HIpoints privileges by conduct which is detrimental to Harris Interactive, including without limitation attempting to accrue HIpoints or spend HIpoints in a manner inconsistent with the policies of HIpoints or the intent of these terms and conditions, having multiple accounts, attempting to earn HIpoints through other than legitimate channels, participating in purchasing or redemption fraud, or tampering with HIpoints links.
Accurate Disclosures. You agree to provide only true and accurate information to Harris Interactive at all times. If you provide any information that is untrue, inaccurate, not current or incomplete, or Harris Interactive or its agents have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Harris Interactive has the right to terminate your account and refuse any and all current or future access to, or use of the HIpoints program.
Notification of Change of Personal Information. You agree to promptly notify Harris Interactive of any change in email address by updating your personal information at the Harris Poll Online website.
Harris Interactive shall be the sole determiner in cases of suspected abuse, fraud, or violation of its rules and any decision made shall be final and binding. Fraud or abuse relating to the accrual of HIpoints or redemption of merchandise may result in forfeiture of accrued HIpoints as well as the termination of your HIpoints and Harris Poll Online account. You are solely responsible for any fraudulent use of your HIpoints due to the theft or the sharing of your password. HIpoints is a service provided to an individual Harris Poll Online respondent, not a company or any other type of entity.
Disclaimer of Warranties
You expressly agree that use of any HIpoints is at your sole risk. HIPOINTS AND ALL SERVICES OFFERED IN CONNECTION THEREWITH ARE PROVIDED ON A STRICTLY "AS IS" AND "AS AVAILABLE" BASIS. HARRIS INTERACTIVE AND TOUCHSTONE GROUP, LLC MAKE NO WARRANTY WITH REGARD TO ANY PRODUCTS, SERVICES OR REWARDS OBTAINED THROUGH HIPOINTS AND/OR HARRIS INTERACTIVE'S AGENT, TOUCHSTONE GROUP, LLC; THAT HIPOINTS WILL MEET HARRIS POLL ONLINE MEMBERS' REQUIREMENTS; OR THAT HIPOINTS WILL BE UNINTERRUPTED, TIMELY, ERROR FREE; NOR DOES HIPOINTS MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF HIPOINTS OR AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED BY HIPOINTS.
Harris Interactive and Touchstone Group, LLC disclaim any and all express and implied warranties, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Harris Interactive and Touchstone Group, LLC shall not be liable or responsible for those guarantees, warranties and representations, if any, offered by Harris Interactive partners, manufacturers of merchandise or suppliers of services. No advice or information, whether oral or written, obtained by you from Harris Interactive and Touchstone Group, LLC through this HIpoints program shall create any warranty not expressly made herein.
Limitation of Liability
HARRIS INTERACTIVE AND TOUCHSTONE GROUP, LLC ARE NOT RESPONSIBLE NOR LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL, OR LOSSES THAT RESULT FROM PARTICIPATION OR THE INABILITY TO PARTICIPATE IN HIPOINTS, OR RELIANCE ON OR USE OF INFORMATION, SERVICES, OR MERCHANDISE PROVIDED ON OR THROUGH HIPOINTS EXCEPT IN CASE WHERE SUCH LIABILITY IS MANDATED BY A GIVEN STATE OR COUNTRY.
YOU ACCEPT ALL RESPONSIBILITY FOR, AND HEREBY INDEMNIFY AND HOLD HARMLESS HARRIS INTERACTIVE AND TOUCHSTONE GROUP, LLC FROM AND AGAINST, ANY ACTIONS TAKEN BY ANY USER AUTHORIZED TO USE YOUR ACCOUNT, INCLUDING BUT NOT LIMITED TO ACCRUAL OF HIPOINTS, REDEMPTION OF HIPOINTS, AND DISCLOSURE OF PASSWORDS TO THIRD PARTIES. BY USING THE HIPOINTS, YOU RELEASE HARRIS INTERACTIVE AND ITS AGENTS, INCLUDINGTOUCHSTONE GROUP, LLC, FROM ANY AND ALL LIABILITY REGARDING THE REDEMPTION OF HIPOINTS, USE OF MERCHANDISE, OR OTHER PARTICIPATION IN HIPOINTS.
You acknowledge that Harris Interactive neither endorses the contents of advertisements or partner websites, including http://www.touchstone-group.com/, nor assumes responsibility or liability for the accuracy of material contained therein, or any infringement of third party intellectual property rights arising therefrom, or any fraud or other crime facilitated thereby.
Harris Interactive is not responsible and assumes no liability for any changes or discontinuances of service from providers, which may affect offers, or the accrual of HIpoints. In no event shall Harris Interactive's liability, either jointly or severally, exceed the amount of US$100.
Cancellation, Termination and Expiration
Unredeemed HIpoints expire if you cancel your Harris Poll Online registration or opt-out of the HIpoints program. If the email address you used for registering with the Harris Poll Online no longer accepts emails from Harris Interactive (bounce backs, auto-replies), your Harris Poll Online account will be canceled and your HIpoints will be forfeited.
Harris Interactive also reserves the right to terminate your account if it is "inactive", meaning that you have not participated in a Research Activity for a period of twelve (12) months. Upon your account becoming "inactive," all HIpoints will be immediately forfeited.
Any failure to comply with all applicable rules or participation in any other conduct that is detrimental to Harris Interactive or the Harris Interactive community may result in the termination of your Harris Interactive membership, cancellation of your HIpoints account, elimination of the HIpoints you have accumulated, or any of the foregoing, in Harris Interactive's sole discretion. Harris Interactive shall be the sole determiner in cases of suspected abuse, fraud, or violation of its rules and any decision it makes relating to termination of membership (including cancellation of HIpoints) shall be final and binding.
Cancellation of a membership in Harris Poll Online is effective as soon as you submit the cancellation request. Harris Poll Online members may not earn HIpoints after cancellation. Any unredeemed HIpoints in the cancelled account will be forfeited to Harris Interactive.
Should you object to these terms and conditions, or any subsequent modifications thereto, or become dissatisfied with the HIpoints program, your only recourse is to immediately discontinue participation in HIpoints and terminate your membership.
Harris Interactive does not have the obligation to reinstate any forfeited HIpoints.
You agree to indemnify and hold Harris Interactive, its agents (including, Touchstone Group, LLC), affiliates, officers, directors, employees, clients, licensors and representatives harmless from any claim, demand, expense or damage, including reasonable attorneys' fees relating to use of HIpoints, participation in the HIpoints program or violation of this Agreement.
Intellectual Property Rights
Harris Interactive retains all right, title and interest to its trademarks, including without limitation, HARRIS INTERACTIVE and HIPOINTS, its logos, phrases and any other content or material embodying or consisting of patentable or copyrightable work on the HIpoints website (“Harris Intellectual Property”). The content of HIpoints and its website is intended for the personal, noncommercial employment of its users, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such materials or content, including from the Harris Intellectual Property.
All other trademarks and or copyrights appearing on the HIpoints pages are the property of their respective owners, and unless otherwise stated, Harris Interactive and the respective owners of said intellectual property are not affiliated.
These terms and conditions shall be governed by the laws of the State of New York.
Any controversy or claim arising out of or relating to these terms and conditions shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in New York County, New York, and judgment on the arbitration award may be entered into any court having jurisdiction thereof. Either you or Harris Interactive may seek any interim or preliminary relief from a court of competent jurisdiction in New York County, New York as is necessary to protect the rights or property of you or Harris Interactive pending the completion of arbitration.